When you’re running your business, you can’t wear every hat. You can’t be there to answer your phones while keeping your business afloat. Businesses have budgets, and yours is no exception. Therefore, what can you do to keep your customers and your wallet happy? Luckily, our telephone answering service is here to save the day.
We’re There When You Can’t Be
Adults are said to be able to function on six hours of sleep. So without a secretary or an on-call member, you’re looking at missing at least six hours of phone calls. If hiring someone to your team to mind the phones is going to break the bank, that’s where ProComm comes into the picture. We have multiple locations staffed with the most professional employees. We frequently hear from our clients that their customers didn’t even know they used an outside telephone answering service.
When you receive an after-hours call, it will be forwarded to our facilities. There, a trained specialist will answer your call. Your company’s information will then be brought up on their screen. This information can be as in-depth as you decide. Our specialist can then respond to your customer via a script or from the information that is brought up on their screen. This way, our staff is always very informed and can act like they’re as knowledgeable as someone that is part of your business. Our staff member will then forward your call to the appropriate on-call person. Your company will provide this schedule. You can change this on-call schedule at any time for no charge. We can update it within the business day. Your customers will never know that you use an outside company!
We’ve Thought of Everything
There is no perfect climate. Each area has different storms that could put the electric out. Inclement weather is never a problem because we have generators and power supplies that can keep our business running. This way, your business will never miss a phone call. If you didn’t use our telephone answering service, you could lose out on business because of power outages. Don’t let that be the case. Get that lead and increase your profits!
Let’s Do Some Math
If you were to hire someone to keep track of and answer your phones, you’re looking at paying someone at least $20,000 or more a year. Our telephone answering service pricing plans start out at just $39.00 a month, a cost of $468 annually! Even our premium package is only $1,199 a year! That’s still over $18,000 in savings! Save your business’ money for what matters and make sure you never miss a call or a sale because you can’t be there to answer the phone.
Now you know the advantages of investing in ProComm’s telephone answering service. Your business will never miss a call due to conservative spending or inclement weather. This way, you can grow your business for only a small price a month!